Telecom Solutions

Century’s Forms Processing Services for Lifeline/Link-Up America drastically reduce the cost and time of processing affidavits for B/OSS and FCC/USAC reporting.

Is your company losing valuable time scanning, indexing and manually attaching affidavits to your Telecom System? Are you struggling with duplicates, USAC charge-backs and missing or unreadable information from agents and subscribers?

By using Century’s Lifeline/Link-Up America Forms Processing solution, you will be able to relieve those headaches and know that all of your forms will be captured, indexed and routed correctly – regardless of their format. Century offers multiple solutions, available individually or bundled, to handle all your Lifeline/Link-Up America needs:

• LockBox Processing of Re-Cert’s and Referral Forms
• Paper/Digital Processing of Sign-Up/Activation Affidavits
• iPad, Tablet and Kiosk Models with "Front-End" Customer and Agent Input to B/OSS
• PC Agent Application for Mass Input to B/OSS
• CenCloud Backup and Controlled Internal/USAC Audit Access of Affidavits
• Manage Print and Mail Services for Activations and Yearly Re-Certifications Forms

Benefits Automatic affidavit attachment to B/OSS account ensures accurate Form 497’s Reduction in the labor intensive paper handling gives associates more time to spend with customers Elimination of “orphaned” affidavits by linking all forms with barcodes Reporting of Real-Time B/OSS Data Transmissions, Account Setup/Update and Subscriber Statistics Integrated Eligibility Verification with State and National Databases Advanced error checking for Enhanced Fraud Detection All affidavits are safely stored in a central electronic repository which also provides a backup of your information Integration with any B/OSS – including BeQuick, H2O and internal proprietary systems